Manual Approvals
Every deployment required a human sign-off, creating a bottleneck during critical care updates and delaying patient-facing features.
Case Study
How Forma Health Cut Deploy Time by 40% With Launchpad
A HIPAA-regulated SaaS with an 80-person engineering team transformed its delivery pipeline.
Forma Health: Streamlining Care Delivery
Forma Health is a leading provider of digital care coordination software, serving over 500,000 patients. With an 80-person engineering team, they handle sensitive patient data and require strict compliance with HIPAA regulations. Their goal was to accelerate feature delivery without compromising security or reliability.
The Jenkins Bottleneck
Forma's legacy Jenkins setup had become a liability. Manual approval gates were slowing down critical updates, and the lack of centralized visibility meant engineers often deployed to the wrong environment.
No Visibility
Logs were scattered across multiple servers, making it impossible to trace the root cause of failures or audit compliance.
Environment Drift
Configuration drift between staging and production led to "it works on my machine" issues, increasing the risk of post-deployment bugs.
A Six-Week Migration to Launchpad
Forma migrated to Launchpad over six weeks with zero downtime. By leveraging Launchpad's declarative configuration and automated rollback, they replaced their manual gates with intelligent health checks.
Zero Downtime
Blue-green deployments handled by Launchpad ensured patient-facing features never went offline during the migration.
HIPAA Compliance
A self-hosted Launchpad instance ensured all data remained within their secure VPC, meeting strict regulatory requirements.
Observable Workflows
Structured traces and logs provided a single source of truth for every deployment, simplifying debugging and audits.
Measurable Impact
40%
Faster Deploy Time
From 45m to 27m average
12
Incidents Avoided
By automated rollback gates
3x
Deploy Frequency
Increased feature velocity
100%
HIPAA Compliance
Maintained throughout migration
The Engineering Lead's Perspective
"Before Launchpad, deployment was a gamble. We were constantly worried about breaking production. Now, Launchpad gives us the confidence to ship faster because we know exactly what's happening, where it's happening, and that it will roll back if it fails."
Sarah Jenkins
VP of Engineering, Forma Health
Technical Architecture
Forma's Launchpad setup connects directly to their GitHub repositories and Kubernetes clusters, providing a unified view of their entire delivery lifecycle.